FAQ - Frequently Asked Question

When is the best time to come and visit the exhibition Le musée ambulant. Lectures de Miyazaki ?As the crowds are very busy, the waiting time to access the exhibition is currently between 20 minutes and 1 hour. For your comfort, plan your visit before 2 p.m.
Do you need to reserve? Can we reserve?
DUE TO A HIGH ATTENDANCE IN EXHIBITION, ONLINE SALE IS SUSPENDED.
You can go directly to the museum where you can buy your entry ticket.
For your comfort and to avoid waiting to access the exhibition, we advise you to plan your visit before 2 p.m.
For people benefiting from free entry, please present your proof at the ticket office on the day of your arrival.
Is the museum open on public holidays?
The museum is closed on May 1st. However, it is open on May 8 and 9.

Can parents accompany their children during the workshops?
Parents cannot accompany their children, except on visits and workshops called "family".

I was unable to go to the museum even though I had purchased a ticket online, can I get a refund?
Unfortunately, according to our terms and conditions, no refunds are possible.